Who we are

Suggested text: Our website address is: https://heroeshomejourney.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Policy for Heroes Home Journey

This Privacy Policy describes the terms and conditions applicable to your use of the Heroes Home Journey website as well as all real estate and lending referral services provided by or in connection with Heroes Home Journey (“the Services”). Heroes Home Journey will comply with this Privacy Policy as well as all applicable state, federal, and local laws in the United States protecting privacy. We take your privacy seriously and aim to be as transparent as possible about how we collect, use, and share your information.

Please review this Privacy Policy carefully. By continuing to use the Heroes Home Journey website, you consent to the terms outlined here. If you have any questions regarding this Privacy Policy, you may contact us at info@heroeshomejourney.com or 619-636-7125.

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A. Collection of Information

By accessing this website, you acknowledge and agree that Heroes Home Journey may collect information from you when you use the Services. The information we collect is used to communicate with you and to operate our services. In some instances, we may use your information for additional purposes as detailed below.

Specifically, Heroes Home Journey may collect the following information:

– Your Contact Information: This includes your name, address, phone number, email, and other details you provide about you and your business.

– Cookies, Web Beacons, and Usage Logs: We use cookies, which are small data files that are transferred to your computer to track usage patterns on our website. Cookies help us understand your preferences and improve your experience. You can disable cookies through your browser settings if you prefer.

– Web Usage: We use Google Analytics to track website usage. This allows us and our advertising partners to better serve relevant ads to you across the internet, including on third-party websites. We also use display advertising features such as Google Display Network and Facebook Custom Audiences to enhance advertising targeting.

– Your Social Networks: If you use social networking features on our site (e.g., Facebook login), we may access profile information that you have shared with us.

– Payment Information (for third-party affiliates): We will collect credit/debit card information for any transactions with third-party service providers. This information is secured using industry-standard encryption technology and is not shared unless necessary to complete a transaction.

Heroes Home Journey does not charge heroes any upfront or out-of-pocket fees to use our Services. Our compensation is derived from commissions paid to us upon the successful completion of a real estate transaction, whether you are the buyer or seller, in accordance with real estate industry standards.

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B. Use of Information

Heroes Home Journey may use the information collected from you for the following purposes:

– Communications with You: We will use your contact information to communicate with you about the Services, including any information you’ve requested or confirming our service offerings. If you wish to stop receiving emails from us, please send an email to info@heroeshomejourney.com.

– Advertising and Improved Customer Service: We or our third-party partners may use cookies and other similar technologies to gather data about your usage patterns on our website. This data helps us tailor ads and content that are relevant to you, including on third-party websites.

– Third-Party Advertising: We may use your email address to deliver tailored advertisements through platforms like Facebook’s Custom Audience feature. We do not share your email with Facebook directly.

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C. Disclosure of Information

We may share information about you in the following circumstances:

– You Request It: If you ask us to contact a real estate agent or lender on your behalf, we may share your contact information with them.

– Service Providers: Heroes Home Journey may share information with third-party service providers or business partners who help us run our website or provide services to you. Any third parties will only have access to the necessary information to fulfill their duties.

– Legal Requirements: Heroes Home Journey may disclose information if required by law, such as in response to a subpoena or court order, or if we believe disclosure is necessary to protect our legal rights or the safety of others.

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D. Complaint Procedure and Your Right to Request Removal of Information

If you have concerns about how Heroes Home Journey handles your personal data, or wish to request that we stop collecting, using, or disclosing your information as described in this Privacy Policy, please contact us at info@heroeshomejourney.com or 619-636-7125. We will honor your request promptly. Please note, however, that opting out of certain information collection practices may affect your ability to use some features of the website.

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E. Heroes Home Journey Right to Amend Policy

Heroes Home Journey reserves the right to amend this Privacy Policy at any time, and without notice. We encourage you to check back periodically to review the most current version. By continuing to use our Services, you accept the revised Privacy Policy.

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F. Heroes Home Journey’s Efforts to Secure Information

We use technical and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.

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By using our website and Services, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.